therapy at live better
We are committed to providing quality therapy, as well as ethical and comprehensive care to our clients. This means that we keep up with trainings in our field, work on keeping ourselves healthy, maintain a professional yet strong therapeutic relationship with each client and collaborate with your care team as necessary to ensure you are being properly cared for.
Therapy is a process. every client comes to us at different stages in their process. We will meet you where you are and help you grow from there. You can expect sessions to be collaborative and interactive. We encourage open communication and work to create a space that is free of judgment where you can feel comfortable to openly question and explore.
It is no secret-
therapy works if you work it.
Research has consistently shown positive outcomes for people who engage in a therapeutic relationship even for a limited amount of time.
Therapy can help you understand who you are and help you take control of how you would like to show up in the world. You may find yourself recovering quickly from stressful situations or experiencing emotional states less intensely.
The uncomfortable parts about therapy are that you have to go through it. Sometimes revisiting aspects of your life may not feel so good. If you stick with the process, prioritize your weekly appointments, the outcomes are worth the effort and investment.
do i need to meet weekly for therapy?
At Live Better we believe in doing therapy well. This means that if you are new to your therapist, you would need to consider investing in weekly appointments to set yourself up for therapy success.
It takes time to build a therapeutic relationship, it also takes time and weekly observations for your therapist to understand you deeply. There is also a rewiring process to your mind benefits from when you have continuity. Understanding you helps them guide you.
Once weekly sessions are not warranted, your therapist will discuss this with you. How long you will be in therapy depends on our progress and desired outcomes from the work we plan to do together. This may look different per person. Generally people may expect to be in therapy for at least 3-6 months (12 to 25 sessions). For deeper work you can expect to be in therapy for a year. Prior to ending therapy we will collaborate on a plan to end.
we use a video platform compliant with hippa Law to ensure confidentiality
Attend from a quite & private location with stable wifi connection
do not attend from a moving vehicle
use headphones if you are in a private yet public space
attend alone
do not use background filters
sessions are not recorded and are not permitted to be recorded
Video Sessions
therapy FAQs
Do you accept insurance?
Yes, we are in network with Aetna. You are responsible to contact your insurance company by calling member services at the back of your card to ensure that your insurance is active and that you have Behavioral Health benefits through Aetna prior to starting therapy.
An Aetna representative is the best person to quote you costs for therapy and making this call is highly encouraged to avoid surprise charges. If at any point your insurance plan or terms change email and let us know as this is not something we get informed about.
Do you provide Superbills?
Yes, for anyone who wants to submit their receipts to insurance for reimbursement under their out of network plan, let us know and we will send you a full receipt with all details required by insurance. Be sure to Check with member services about reimbursement amounts, where to submit receipts and any questions prior to getting started. we cannot guarantee reimbursement as these are decisions your insurance carrier makes. something to be informed about is that your insurance company will require a diagnosis to determine reimbursement for services rendered.
what questions should i ask my insurance company to understand my out of network coverage?
How much do you reimburse for mental health outpatient therapy?
CPT Codes: 90837, 90791
Modifier: GT (for telehealth sessions)Do you cover telehealth (video) sessions?
Is there a deductible I need to meet before getting reimbursed?
Where do I submit superbills? (address, email, portal)
Do you offer Single Case Agreements?
how long do i need to be in therapy?
Typically people are in therapy for 3-6 months or 16 to 25 weekly sessions. Frequency of sessions as well as level of care is assessed prior to starting therapy but could also change as we begin to work together.
do you accept eap benefits?
yes, this varies by provider. we offer services for lyra health or spring health